SERVPRO of Worcester Employee Photos

Full SERVPRO office staff and production crew. Smiling employees standing in front of SERVPRO trucks.

SERVPRO of Worcester

SERVPRO of Worcester's highly trained and experienced team is ready for all of your restoration needs.

We are an IICRC Certified firm and a NADCA member in good standing.

We specialize in fire, water, mold cleanup and restoration. SERVPRO of Worcester is helping to make it "Like it never even happened."

Franchise owner - Smiling man in suit and tie

Donny McKendall, Owner SERVPRO of Worcester

Drawing on generations of restoration knowledge and a commitment to excellence Donny has led the SERVPRO of Worcester team to new heights in capacity and capabilities.

A once young, rudimentary restoration service has developed into one of Central Massachusetts most reliable and capable full-service restoration companies.

Holding himself to the same high standards he sets for his team, Donny holds the following IIRC certifications: Applied Microbial Remediation Technician, Applied Structural Drying Technician, Commercial Drying Specialist, Fire and Smoke Restoration Technician, and Water Damage Restoration Technician.

Donny and his entire team take great pride in this community, along with the people and businesses in it. When you are in your time of need, you can trust SERVPRO of Worcester is Here to Help.

Smiling woman in glasses, standing in front of green equipment

Jill Meagher, Office Manager

Jill is our Office Manager with over 10 years of Human Resources experience including recruiting, training, employee relations, benefits, payroll, safety, and compliance issues as well as Affrimative Action and EEO compliance, and development of policy and procedures.  In her free time she enjoys gardening, DIY projects, and being a mom.

Smiling team, one woman, four men, standing in front of SERVPRO Truck

Business Development Team

Independently owned and operated, SERVPRO of Worcester is dedicated to our community and actively involved in the local chambers of commerce.

Our Business Development team consists of highly trained, customer service driven professionals.

Smiling man with beard, standing in front of green equipment

Sean O’Neill, Manager of Business Development

Sean is our Business Development Manager here at SERVPRO of Worcester. Sean is a business professional with over twelve years experience and has earned a 4-year Business degree from the University of Massachusetts-Dartmouth. He is IICRC certified in Applied Microbial Remediation and Water Damage Restoration. He is also a NADCA Trained Air Systems Cleaning Specialist.

Our footprint is expanding with his efforts to develop programs with business and community leaders.

He has lived in the Central Mass community his entire life.  Sean relishes the outdoors; enjoys fishing, hunting, camping and most importantly time with his family. 

Smiling man with beard in SERVPRO shirt

Chuck Sargent, Business Development Representative | Senior Project Estimator

Chuck is our dedicated Business Development Representative | Senior Project Estimator at SERVPRO of Worcester.

He is passionate about his work and holds multiple IICRC certifications including: Applied Microbial Remediation, Water Damage Restoration, and Odor Control.

Chuck is the proud father of a teenage daughter and an active member is our local chambers of commerce.

In his free time Chuck enjoys spending time with his family, the outdoors, playing golf, trips to the beach and watching sports on TV.

Smiling dark haired woman in red dress

Angelique Harvey, Marketing

Angelique brings years of marketing management experience, design training and dedication to her marketing role at SERVPRO of Worcester.

Be it branding, communications, social media, event planning or marketing support she is eager to push up her sleeves and get to work.

Angelique is a loving mother to two very active boys and a proud member of our local chambers of commerce. In her free time (what little there is) she enjoys reading, art and trying to keep up her busy family.

SERVPRO production crew. Smiling employees standing in front of SERVPRO trucks.

SERVPRO® of Worcester Production Staff

We’re ready 24/7- no damage is too small or too big. Our IICRC trained technicians can assist with fire, water, and mold cleanup and restoration.

Operations Manager, smiling man with beard, in SERVPRO hat, standing in front of green equipment

Wally Gagne, Operations Manager

With over 6 years of restoration experience, Wally is an experienced and conscientious Operations Manager. He over sees the entire Mitigation & Reconstruction Department, daily operations and large losses. His primary focus is our client’s satisfaction.

He is IICRC certified in Applied Microbial Remediation, Commercial Drying, Fire & Smoke Restoration, Upholstery & Fabric, and Water Damage Restoration. He is also a certified 24-Hour Asbestos Site Inspector, Lead-Safe Renovator Supervisor and a NADCA Trained Air Systems Cleaning Specialist.

In his free time, Wally enjoys his family, friends, and gaming. 

SERVPRO Production Manager, smiling in front of green equipment

Eric Ball, Production Manager

As a seasoned Production Manager, Eric has over 8 years of restoration experience and is responsible for managing mitigation projects, from start to finish. His top priority is the flawless restoration of a client’s home or business.

He is IICRC certified in Applied Microbial Remediation, Applied Structural Drying, Building Moisture Thermography, Carpet Cleaning, and Water Damage Restoration.

In his free time Eric enjoys: sporting events, car shows and concerts.

Crew Chief, smiling man with beard in SERVPRO uniform

Jason Bourgeois, Crew Chief

Jason is a valued Crew Chief at SERVPRO® of Worcester, known for his strong worth ethic and attention to detail. He has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service

Smiling SERVPRO Crew Chief. Man in uniform with beard

Ryan Donald, Crew Chief

Ryan has been with SERVPRO of Worcester since 2016. He is a respected Crew Chief and has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service

He is an IICRC certified Applied Microbial Remediation Technician and Water Damage Restoration Technician

Ryan’s interests include paintball, gaming and cars.

Smiling man with beard, in SERVPRO uniform in front of green equipment

Kevin Chambers, Crew Chief

Kevin Chambers is one of the Crew Chief at SERVPRO of Worcester. Having completed our rigorous SERVPRO Employee Certification Training Program, he is trained in advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. He has been with SERVPRO of Worcester since May 2019 and is known for his strong work ethic and attention to detail.

He is an IICRC certified Water Damage Restoration Technician.

In his free time he enjoys spending time outdoors with his wife and pets.

Smiling man with beard in SERVPRO uniform and hat

Javier Rodriguez, Crew Chief

An experienced Crew Chief, Javier has worked for SERVPRO of Worcester for over 6 years.  He does a great job of restorations and cleanups. He is a devoted husband and father and in his free time he loves to go fishing.

Smiling woman with glasses in SERVPRO uniform standing in front of green equipment

Alisha Silvester, Crew Chief

Alisha Silvester is one of our dedicated Crew Chiefs and has completed our rigorous SERVPRO Employee Certification Training Program. This training also emphasizes listening skills, customer service, and exceeding our customers’ expectations. She joined SERVPRO® of Worcester in July 2019 and continues to be highly valued employee and customer favorite.

She is an IICRC certified Water Damage Restoration Technician.

In her free time, Alisha enjoys  spending time with her three children, boyfriend and family.